PRIVACY
Privacy Policy
When you contact us, we process the contact and workflow context you choose to provide. Website analytics currently uses Cloudflare Web Analytics only.
- Operating entity
- VTAGI Solution Company Limited
- Business Registration Number
- 77967695
- Last updated
AT A GLANCE
- You choose what to provide
- Contact details and workflow context
- Purpose
- Respond, assess and deliver agreed services
- Website analytics
- Cloudflare Web Analytics
- Privacy contact
- [email protected]
Information we may receive
When you contact us by email or WhatsApp, we may receive your name, company, role, contact details, message and any workflow context you choose to provide.
Please do not send customer data, personal data, passwords, credentials, contracts or other sensitive files in the first contact. Where needed, we will separately agree confidentiality, access and a secure transfer method.
How we use information
We use information to respond, arrange an introductory call, assess service fit, prepare a requested proposal or quotation, perform agreed services, comply with applicable law and protect legitimate rights.
We do not sell contact information or use it for unrelated automated decisions unless we provide clear notice and have an applicable legal basis.
Website analytics
This website uses Cloudflare Web Analytics to understand page views, referral sources, device categories and web performance so we can improve content and experience. The first release does not load Google Analytics, Google tag or Google Tag Manager.
Cloudflare may process technical information connected with network requests and analytics as part of operating its services. Please also review Cloudflare's applicable privacy information.
Sharing, service providers and international processing
We disclose information only as needed to constrained service providers or professional advisers supporting the website, communications, professional advice or agreed services, or where disclosure is legally required.
Some service providers may process information outside Hong Kong. We apply safeguards proportionate to the information, service arrangement and applicable requirements.
Retention and security
We retain information according to the collection purpose, contractual needs, dispute handling and legal requirements, then delete or de-identify it.
We use organisational and technical measures proportionate to risk, but no internet communication can be guaranteed absolutely secure.
Access, correction and enquiries
To request access to or correction of personal data we hold, or to ask about this policy, email [email protected]. We may need to verify identity and will respond under applicable law.
Policy changes
If our handling practices materially change, we will update the date and content on this page.